After what seems like months of radio silence on the ol’ fused network blog I thought I would open up with both an extremely sensitive topic: Fused Network’s past, present and future. As with anything I write, I’m sincere in my statements that if this were a public firm with shares I would have as a leader been ousted long ago: If not for the marketing team screeching for my head (“Everything needs painted with rose-colored windows, pronto! The grass is green David, even if it’s covered in manure!”) or investors cutting us off at the next corner in an attempt to maximize profit instead of sticking to our guns and going for the throat with “quality, not quantity” and endeavoring to create one of the most socially conscious firms on the planet.

Luckily we’re 100% bootstrapped and flush with investments from people who actually matter to us: Our clients.

The past

During the past few years we’ve rather quickly scaled the wall in the web hosting world. By any comparison we’re still extremely small in the hosting ecosystem but we’re continuing to grow despite the often quoted concerns of a recession: What recession? Luckily we’ve had an exceptional group of people who we’ve worked with (again, our clientbase is fantastic) on a daily basis that have touted the Fused ‘horn’ despite some of our shortcomings: At points I’m sure they’ve had more faith than myself!

If we really considered all of the speedbumps we’ve endured this would be referred to as ‘offroading to success’ instead of the road to success. Nonetheless with perseverance and our noses to the grindstone we’ve successfully kept things in working order & for the most part flawless.

I was about to write that our past would be considered easier in comparison to what we’re up against as far as planning & development go and then I recalled the days when I ate with cardboard cutlery and ’soup’ and ’soup’ were the two choices to decide between for lunch & dinner. Okay, so the past was rather arduous if anything but the days ahead will be short of easy.

The present

We’re currently spending every waking moment on the hiring process. I recently made the move out to Vancouver largely to take advantage of the bigger ‘geek’ crowd and open-source friendly ecosystem out here. If the size of the ‘vanlug’ crowd is any reflection of the teeming applicant pool, we’ll do swell. I’m currently parsing through over 250+ applications for a recent support & system administrator position at Fused Network. Now’s the time for us to invest in infrastructure, backend and begin really working on client acquisition once we’ve filled up some more positions. At this point I’ve held off on advertising to allow us to continue to offer the same level of service without overloading our existing team.

Although it’s not the sole issue we face, finding applicants who fit the description of the type of people we want working at Fused Network is difficult. There’s a very rare breed of people that we’re willing to hire and sifting through the hundreds of resumes is probably the most difficult task I’ve ever been delegated. I’ve spent years building up this clientbase and even though I can be my own worst enemy at times, there’s a level of service I want to retain on a permanent basis. Luckily (if it can be defined as that) there’s a lot of highly qualified people out there looking for work and we’ve just got to find them.

The future

We’ll be opening a bunch of new points of ‘presence’ in the future that you can look forward to wielding, alongside a small content delivery network we’re slowly building. In 4th quarter 2009 we hope to open up additional infrastructure in Vancouver, Toronto and potentially a second location in Chicago. The intention is to migrate most of our Los Angeles equipment to Vancouver initially, with the latter points being opened shortly thereafter with new gear primarily for shared hosting & some virtualized offerings we’ll be adding to the mix.

Right now our goal is to add significant amounts of infrastructure in Canada: As much as we’re a global company, having the infrastructure within a quick flight will make expansion significantly easier. I’m the ‘hands-on’ type of guy when it comes to ensuring everything is perfect and often want to be on-site for even the smallest changes and construction. You would be surprised at how well I can micromanage a team, just ask Matt!

With the future comes a number of new projects & endeavors. Our areas that we’ll be concentrating on in short order are support, launching additional documentation and working on building additional ‘community’ measures. Once those basic facets of the foundation are out of the way we’ll begin working on new services, offerings and completing upgrades to our existing infrastructure.

We’ve got idle hardware awaiting some MySQL clustering functionality and within two months we should have some dedicated SSD machines online serving 100% MySQL only to open up some extremely delicious performance for databases. The days ahead are looking mighty fine from a technical standpoint.

Last but not least I want Fused Network to be one of the most socially conscious firms on the planet. Our ‘together’ program has been moving along swell but more backend needs put in place to truly make use of your referrals for the greater good. The intention at this point is to add the ability to ‘forward’ payments to a community group on Kiva so we can begin offering microloans to those out there that need it, of course the people the funds are delivered to will be decided by you that contribute with your referrals. Even better, we’ll be sponsoring some additional local charities, open source projects and food banks with more funds than ever. There’s tonnes of need and we’re going to do every little bit we can to continue ensuring it’s met with your help.

All-in-all, Fused Network is in a great position despite a couple of small bumps. There’s no one else I can thank more than each and every one of you as clients for continuing to support us, have faith in us and be there every step of the way. A big thank you from all of us at Fused for being there, we’ll continue to do the same for you.

Want some additional insight on the ongoings of Fused Network?
Follow @davidandgoliath on twitter (my personal account) and our @fusednetwork account otherwise you’ll miss out.

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